Serving Aurora, 60502 to 60506

Water Heater Repair in Aurora, IL

Aurora doesn't require a permit for a like-for-like water heater replacement, only when you switch from a tank to tankless. If yours is leaking or has gone cold, call and get a plumber out.

Call for service(858) 465-8561 What's different in Aurora

One callStraight to water heater help
Repair or replaceHonest advice on which makes sense
All major brandsRheem, A.O. Smith, Bradford White, Rinnai, Navien
Local to youPlumbers who work in your town

Aurora at a glance

What shapes water heater trouble in Aurora

6-10 gpg

hardness of Aurora's lime-softened city water

Source: City of Aurora

24 ppb

90th percentile lead result in 2025, above the 15 ppb action level

Source: City of Aurora

2,690

lead service lines the city has replaced since 2018

Source: City of Aurora

$150

Nicor Gas rebate on a qualifying storage or tankless water heater in 2026

Source: Nicor Gas

Permits

No permit for a straight swap

The city's permit page lists water heater replacement among the jobs that don't need a permit, except when the unit is going from tank to tankless. Electrical, plumbing and mechanical work in general may need one, so call Zoning at 630-256-3080 if your job involves more than the heater itself.

Water

Fox River and wells, softened with lime

Aurora's plant blends Fox River water with water from shallow wells and deep wells in the Cambrian-Ordovician aquifer, treating 36.5 million gallons a day. The water is lime-softened, and the city's 2025 report gives a hardness range of 110 to 160 mg/L, about 6 to 10 grains per gallon.

Lead

An action level exceedance in 2025

Under new sampling rules that test the first and fifth liter from the tap, testing in 100 homes from January to June 2025 put Aurora's 90th percentile above the 15 ppb lead action level. The 2025 report lists 24 ppb, with 25 sites over. The city says this is not a violation, that water leaving its plant has no detectable lead, and that it is evaluating enhanced corrosion control.

Aurora has replaced 2,690 lead service lines since 2018. It replaces them at no cost when lines are disturbed by city work or a test shows lead above the action level. Otherwise, if you replace your side from the meter to the curb stop, the city provides a filter and replaces the rest to the main at no cost within 30 days. Questions go to [email protected].

Homes

Newer homes, mostly owners

Census estimates put the median Aurora home at 1986, with about 14% built before 1940 and about 26% built since 2000. About 59% are detached houses and about 14% are attached homes such as townhouses; about 35% of households rent. Gas heats about 84% of homes and electricity about 14%.

Pickup and rebates

Schedule appliance pickup with Groot

Appliances such as refrigerators, stoves and water heaters must be scheduled in advance with Groot at 630-892-9294, and each needs one garbage sticker. Nicor Gas's 2026 rebates include $150 for a qualifying tankless water heater and $150 for a qualifying storage water heater.

Before the plumber arrives

Safe steps for Aurora homes

Leaking? Close the cold water valve on top of the tank.
Turn off the gas valve or the breaker for the heater.
Gas smell? Leave the house and call 911 from outside. If Nicor Gas bills you, call its 24-hour line at 888-642-6748.