Water Heater Repair in Randolph, MA
Randolph switched fully to water from the new Tri-Town treatment plant in 2026. About one in five homes heats with electricity, more than anywhere else we cover on the South Shore. If your water heater has stopped or is leaking, call and get a plumber out.
What shapes water heater trouble in Randolph
What the water switch means for your heater
The Town of Randolph says it is now 100% on the new Tri-Town Water Treatment Plant, which serves Braintree, Randolph and Holbrook and was designed to remove PFAS. When blending started in July 2026, the water board warned of temporary changes in pressure, taste, odor and color.
A change in water supply can stir up sediment that has sat in pipes and tanks. If your hot water turned cloudy or gritty around the switch, flushing the tank may clear it. If it's still off, have the heater checked.
Electric water heaters
About 19% of Randolph homes heat with electricity. Electric water heaters usually fail at a heating element, a thermostat or the high-limit reset. If hot water runs out fast, the lower element is a common cause.
If you rent
About 29% of Randolph households rent. If that's you, the landlord is usually responsible for the water heater. Tell them right away, and if it's leaking, shut off the cold water valve on top of the tank.
Safe steps for Randolph homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Eversource serves Randolph. Leave the house, call 911 from outside, then report it to Eversource's gas emergency line.
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreRandolph water heater questions
Who is the gas company in Randolph, MA?
The state's gas provider map lists Eversource for Randolph. If you smell gas, leave first and call 911 from outside, then report it to Eversource.
My hot water got cloudy after the water switch. Is my heater broken?
Not necessarily. A change in supply can stir up sediment. Try flushing the tank. If the water stays cloudy or smells, have it checked.
Where does Randolph's water come from now?
The town says it's now 100% on the new Tri-Town Water Treatment Plant, shared with Braintree and Holbrook.
My electric water heater keeps tripping the breaker. Should I reset it?
Reset it once. If it trips again, leave it off and call. A shorted element or wiring fault is likely.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Town of Randolph, Tri-Town Water Treatment Plant
- MassGIS / Mass. DPU, natural gas providers by town (Oct 2025)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Randolph?
Call now for water heater repair or replacement.