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Serving Mentor, 44060

Water Heater Repair in Mentor, OH

Mentor's water is Lake Erie water from Aqua Ohio, and the median home here was built in 1974. If your water heater is leaking or has gone cold, call and get a plumber out.

Cold in Hot out 1 T&P relief valvedrips from high pressure 2 Anode rodused up, tank rusts 3 Dip tubecracks, hot runs out 4 Sedimenthard water, popping 5 Gas valveno heat, no pilot 6 Pilot & thermocouplepilot keeps going out
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Mentor at a glance

What shapes water heater trouble in Mentor

1974

median year Mentor homes were built

Source: US Census Bureau
85%

of homes heat with gas

Source: US Census Bureau
$10

per hot water storage tank on the city plumbing permit form

Source: City of Mentor
0

lead service lines in Aqua's Mentor system

Source: Aqua Ohio
Water

Lake Erie water from Aqua Ohio

The city's residents guide lists Aqua Ohio as Mentor's water company. Aqua's 2025 report for its Mentor system says the water comes from Lake Erie through an offshore intake and is disinfected with chlorine. The report doesn't list a hardness figure.

Aqua says the system has no lead, galvanized-requiring-replacement or unknown service lines, and no lead was detected in its latest round of 30 home samples. All four PFAS sampling events were non-detect. The report also carries a notice that Aqua missed some corrosion control sampling in early 2025; it says customers don't need to take any action. Aqua's customer service number is 877.987.2782.

Homes

1970s houses, mostly gas

Census estimates put the median Mentor home at 1974. About 5% were built before 1940 and about 10% since 2000. About 76% are detached houses and about 15% of households rent. Gas heats about 85% of homes and electricity about 12%. Enbridge Gas Ohio lists Mentor among the communities it serves.

Permits

Plumbing permits through the Mentor Gateway

Mentor's Engineering and Building Department issues permits, and the city asks people to apply and pay through the Mentor Gateway online. The city's plumbing permit form lists a $20 flat fee for 1, 2 and 3 family homes with a $50 deposit, plus $10 for each hot water storage tank, including an expansion tank. Inspections have to be scheduled 24 hours ahead.

Plumbing and heating contractors register with the city each year and must show a current State of Ohio license. Call the department at 440-974-5785 or email [email protected] with questions.

Old tanks

Lake County landfill drop-off

The city's 2026 collection calendar lists household appliances at $5 each at the Lake County Landfill and Recycling Center, 2039 Blase Nemeth Rd. in Painesville Township, open weekdays 7:00 a.m. to 3:30 p.m. and Saturdays 9:00 a.m. to 1:00 p.m. Items containing liquids aren't accepted, so ask before you haul an old tank there.

Before the plumber arrives

Safe steps for Mentor homes

  1. Leaking? Close the cold water valve on top of the tank.
  2. Turn off the gas valve or the breaker for the heater.
  3. Gas smell? Leave the house, then call 911 and your gas utility from outside. Enbridge Gas Ohio takes leak reports at 1-877-542-2630; if another company bills you, use the number on your bill.
Service area

Where we take calls

Mentor, Lake County, ZIP codes 44060. Not sure your address is covered? Call and we'll check.

Nearby towns

Questions

Mentor water heater questions

Do I need a permit to replace a water heater in Mentor?

Mentor's plumbing permit form lists a $10 fee for each hot water storage tank. Ask the Engineering and Building Department at 440-974-5785 what your job needs.

Where does Mentor's water come from?

Aqua Ohio's Mentor system draws from Lake Erie through an offshore intake.

Does Mentor have lead water lines?

Aqua's 2025 report says its Mentor system has no lead or galvanized-requiring-replacement service lines.

Who supplies gas in Mentor?

Enbridge Gas Ohio lists Mentor among the communities it serves, and the city's residents guide lists Enbridge too.

Sources

Where these local facts come from

Figures are the latest published by each source. Pricing and availability are set by the plumber.

No hot water in Mentor?

Call now for water heater repair or replacement.

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