Water Heater Repair in Troy, OH

Aquifer wells and a mineral coating

Troy draws its water from sand and gravel aquifers tied to the Great Miami River, using 10 production wells at Miami Shores Golf Course and Community Park. The plant on East Staunton Road pumped an average of about 3.66 million gallons a day in 2025, and the city logged 36 water main breaks that year.

The 2025 report lists average hardness at 117 ppm, about 7 grains per gallon. The city says it tunes its water chemistry to lay down a very thin calcium carbonate coating inside pipes and fixtures as protection against lead. Heating water makes calcium carbonate settle faster, so a tank still slowly gathers scale, and flushing it now and then helps.

The plant, first built in 1971, has used chlorine gas to disinfect. In September 2025 the city announced a $2.2 million switch to liquid sodium hypochlorite, set to finish by the end of 2026, and said residents shouldn't notice a change in their water.

Mixed ages, mostly gas

The median Troy home was built in 1972. About 16% date from before 1940 and about 22% from 2000 or later, and about 72% are detached houses. About 34% of households rent. If you rent, tell your landlord first, and shut the cold supply valve above the heater if it's leaking. About 74% of homes heat with gas and 25% with electricity.