Water Heater Repair in Leola, PA
Leola's tap water comes from township wells, and two of the township's treatment plants soften it. Softened water is easier on fixtures but harder on a tank's anode rod. If your water heater has quit, is leaking or runs rusty, call and get a plumber out.
What shapes water heater trouble in Leola
minimum hot water temperature under the township's property code
Source: International Code CouncilTownship wells, and softened water
The Upper Leacock Township Municipal Authority owns Leola's water system. Its 2021 water report lists five wells: wells 6 and 16 at the plant on Quarry Road, and wells 9, 12 and 13 at the plant on Newport Road. A fourth plant on New Holland Pike connects to the City of Lancaster's system as a backup. Every plant adjusts the water's pH and adds chlorine, and the report says the Quarry Road and Newport Road plants also soften it.
Softening cuts down on scale, but it changes how a tank ages. A.O. Smith's manual for its Series 250 electric heaters calls artificially softened water exceedingly corrosive and warns that a softener may shorten tank life. The thing that takes that corrosion is the anode rod, and A.O. Smith's guide for its home electric heaters says to inspect it after the first six months and at least once a year after that. Rusty hot water or a tank that's started to weep usually means the anode was used up a while ago.
Gas, oil and a quarterly water bill
The median Leola home was built in 1977, and about 63% are detached houses. About 42% heat with utility gas, 36% with electricity, 15% with fuel oil and 6% with propane. UGI lists Upper Leacock Township in its Lancaster County service area. About 42% of households rent.
The township bills water and sewer quarterly on three routes, and Route 1 is still called Bareville. Leola was once a corner of Bareville known as Batten's Corner. Water costs $39.15 for the first 5,000 gallons and $7.83 for each 1,000 after that, so a leaking tank or a relief valve that drips day and night will show up on the bill. If a main breaks or the water goes off, the township runs a round-the-clock water and sewer emergency line at 717-656-9755. If the heater itself is the problem, call us.
New rental inspections, and the 110-degree rule
On August 20, 2026, the township supervisors adopted Rental Inspection Ordinance 2026-04 and approved a fee schedule and a code enforcement officer to run it. The draft the board worked from called for a two-year rental license and a pass or fail inspection. If you own a rental in Upper Leacock, the water heater is part of what an inspector sees.
The township also adopted the 2018 International Property Maintenance Code in May 2025. Section 505.4 says water heating has to deliver water of at least 110°F to every required sink, tub, shower and laundry, and that a gas water heater can't sit in a bathroom, bedroom or other closed room people use, with limited exceptions. If you rent and the hot water has gone lukewarm, tell your landlord. That's a maintenance item, not just a comfort one.
Safe steps for Leola homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? UGI lists Upper Leacock Township in its service area, and some homes use propane. If you smell gas, leave the house, then call UGI at 800-276-2722, your propane supplier or 911 from outside.
Where we take calls
Leola, Lancaster County, ZIP codes 17540. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreLeola water heater questions
Is Leola's water softened?
Partly. The township's 2021 water report says its Quarry Road and Newport Road plants soften the water. Softened water wears down a tank's anode rod faster, so have the anode checked about once a year.
Does Leola get Lancaster city water?
Mostly no. Leola's water comes from township wells. The township's plant on New Holland Pike has a backup connection to the City of Lancaster's system.
How hot does rental hot water have to be in Upper Leacock Township?
At least 110°F at every required sink, tub, shower and laundry, under the 2018 property maintenance code the township adopted in 2025. The township adopted a rental inspection ordinance in August 2026.
Who is the gas company in Leola?
UGI Utilities lists Upper Leacock Township in its Lancaster County service area. If you smell gas, leave first, then call UGI at 800-276-2722 or 911 from outside.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- UGI Utilities, natural gas in Lancaster County
- Upper Leacock Township Municipal Authority, 2021 annual drinking water quality report
- Upper Leacock Township, water and sewer (wells, Lancaster City backup, billing routes, emergency line)
- Upper Leacock Township, water and sewer rates FAQ
- A.O. Smith, Series 250 electric water heater instruction manual (anode rods and softened water)
- A.O. Smith, residential electric water heater installation and use and care guide
- Upper Leacock Township, history
- Upper Leacock Township, Rental Inspection Ordinance 2026-04 adopted (Aug. 21, 2026)
- Upper Leacock Township, supervisors agenda, Aug. 20, 2026
- Upper Leacock Township, supervisors agenda, Feb. 20, 2025 (draft rental ordinance)
- Upper Leacock Township, zoning ordinances (Ordinance 2025-03, 2018 International Property Maintenance Code, adopted May 15, 2025)
- International Code Council, 2018 International Property Maintenance Code, Chapter 5 (Section 505.4)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Leola?
Call now for water heater repair or replacement.