Water Heater Repair in Pittsburgh, PA
Pittsburgh Water tells customers to keep the hot water tank at 120 degrees and to flush it and check the anode rod every year. If yours is leaking or has gone cold, call and get a plumber out.
What shapes water heater trouble in Pittsburgh
lead level Pittsburgh Water certified for 2025, against a 15 ppb action level
Source: Pittsburgh WaterAllegheny River water, moderately hard
Pittsburgh Water draws from the Allegheny River and describes the water as moderately hard. Its water quality FAQ goes further than most utilities: set the hot water tank to 120 degrees and clean it regularly to prevent sediment build-up and bacterial growth, and flush the tank and check the anode rod once a year. A plumber can do that service if you'd rather not.
The lead line program's final stretch
As of October 1, 2026, Pittsburgh Water had replaced 16,264 public and 12,533 private lead service lines, about 88% of its residential program, and aims to finish by the end of 2027. About 8,300 properties were still to be checked. The utility says the work comes at no direct cost to customers, and it certified a record-low lead level of 2 ppb for 2025, crediting orthophosphate corrosion control.
Old houses, rowhomes and renters
Census estimates put the median Pittsburgh home at 1944, with about 47% built before 1940 and about 10% built since 2000. About 43% are detached houses, about 14% are attached homes such as rowhouses, and about 29% are in buildings with five or more units. About 52% of households rent. Gas heats about 75% of homes and electricity about 23%.
County plumbing permits
In Pittsburgh, plumbing permits come from the Allegheny County Health Department, not the city. The county says any plumbing that is installed or altered needs an approved plan and a permit, including replacement cards for water heater installs, and every permit ends with a final inspection. Filing is through the county's Citizen Access Portal; the plumbing office is at 412-578-8036.
Bulk items with regular trash
The city lets you set bulky or large items out at the curb with your regular refuse pickup. Freon appliances such as refrigerators and air conditioners are not taken at the curb.
Safe steps for Pittsburgh homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Leave the house, then call 911 and your gas utility from outside. The county controller's utility list includes both Peoples Natural Gas and Columbia Gas, so call whichever bills you: Peoples takes emergencies at 1-800-400-4271 and Columbia Gas of Pennsylvania at 1-888-460-4332.
Where we take calls
Pittsburgh, Allegheny County, ZIP codes 15201, 15203, 15205, 15206, 15207, 15210, 15212, 15213, 15217, 15224, 15232. Not sure your address is covered? Call and we'll check.
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn morePittsburgh water heater questions
What temperature should my water heater be in Pittsburgh?
Pittsburgh Water recommends 120 degrees, with a yearly flush and anode rod check.
Is Pittsburgh water hard?
Pittsburgh Water describes its Allegheny River water as moderately hard.
Who issues water heater permits in Pittsburgh?
The Allegheny County Health Department's plumbing program, 412-578-8036. Water heater installs use replacement cards.
How do I get rid of an old water heater in Pittsburgh?
The city takes bulky items at the curb with regular refuse pickup. Freon appliances are not accepted.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Pittsburgh Water, Water Quality FAQ
- Pittsburgh Water, Pittsburgh Water Releases 2025 Year in Review (Feb. 27, 2026)
- Pittsburgh Water, Pittsburgh Water Enters Final Push to Eliminate Residential Lead Service Lines (Oct. 7, 2026)
- Allegheny County Health Department, Plumbing Program: Project Plans and Permitting
- City of Pittsburgh, Curbside Pick-Up
- City of Pittsburgh, Curbside Refuse
- Allegheny County Controller, Utility Company Contacts
- Peoples Natural Gas, Gas Emergency
- Columbia Gas of Pennsylvania, contact us
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Pittsburgh?
Call now for water heater repair or replacement.