Serving New London, 06320

Water Heater Repair in New London, CT

Nearly half of New London's homes were built before 1940, and most households rent. Old houses and shared buildings change how a water heater job goes. If yours has quit, is leaking or making noise, call and get a plumber out.

Call for service(858) 465-8561 What's different in New London

One callStraight to water heater help
Repair or replaceHonest advice on which makes sense
All major brandsRheem, A.O. Smith, Bradford White, Rinnai, Navien
Local to youPlumbers who work in your town

New London at a glance

What shapes water heater trouble in New London

47%

of New London homes were built before 1940

Source: US Census Bureau

64%

of households rent

Source: US Census Bureau

1.2 billion gal

stored in Lake Konomoc, the main reservoir

Source: City of New London

107

nights a year at or below freezing (Groton-New London airport)

Source: NOAA NCEI

Old houses

The oldest housing we cover in Connecticut

The median New London home was built in 1945, and about 47% date from before 1940. In houses that old, the water heater often sits in a tight basement with older venting, shutoff valves and pipe that may have been patched more than once. Those are worth checking whenever the heater is repaired or replaced.

Renters

Two in three households rent

About 64% of New London households rent. If you rent, tell your landlord or property manager first, since the heater usually belongs to the building. If water is spreading, shut the cold supply valve on top of the heater and turn off the power or gas while you wait.

Water

Lake Konomoc water, treated for corrosion

The city's 2025 water report says New London's water comes from lakes and reservoirs in a protected watershed in Waterford, Montville and Salem. The main reservoir, Lake Konomoc, stores over 1.2 billion gallons. At the Konomoc plant, lime is added to adjust the pH and phosphate is added for corrosion control before the water travels through 210 miles of pipe.

About 42% of homes heat with gas and 30% with electricity, so both kinds of water heater are common here.

Before the plumber arrives

Safe steps for New London homes

Leaking? Close the cold water valve on top of the tank.
Turn off the gas valve or the breaker for the heater.
Gas smell? Eversource serves New London. Leave the house, call 911 from outside, then Eversource at 877-944-5325.