Water Heater Repair in Waterford, CT
Only about 4% of Waterford homes heat with gas. Most run on oil, and one in eight on propane. Whatever fuels yours, if the water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in Waterford
Oil country, with propane in the mix
About 62% of Waterford homes heat with oil, 13% with propane and 18% with electricity. In some oil-heated homes the boiler also makes the hot water, so tell the plumber how your home is heated when you call. Propane water heaters use a pilot or igniter much like natural gas models.
New London's reservoir water
Waterford's public water comes through the City of New London's system. The city's 2025 report says the supply comes from reservoirs in a protected watershed in Waterford, Montville and Salem, mainly Lake Konomoc, and is treated at the Konomoc plant with lime for pH and phosphate for corrosion control.
Some homes sit empty for months
About 384 Waterford homes are seasonal or recreational, according to Census estimates. A heater that sits unused all winter can come back with stale or smelly water, or a stuck relief valve. Run the hot taps for a few minutes on your first day back, and call if anything seems off.
Safe steps for Waterford homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Eversource lists Waterford for gas service. Leave the house, call 911 from outside, then Eversource at 877-944-5325.
Where we take calls
Waterford, New London County, ZIP codes 06385. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
Learn more
No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
Learn more
Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
Learn more
Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
Learn more
Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
Learn more
Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreWaterford water heater questions
Who is the gas company in Waterford, CT?
Eversource lists Waterford among its Connecticut gas towns. If you smell gas, leave first, call 911 from outside, then Eversource at 877-944-5325.
My home heats with oil. Who fixes the hot water?
If the boiler makes your hot water, a plumber or heating technician can work on it. Tell us how your home is heated when you call.
Where does Waterford's water come from?
Public water in Waterford comes through New London's system, from reservoirs led by Lake Konomoc, per the city's 2025 report.
How cold does it get in Waterford?
NOAA's Groton station averages about 102 nights a year at or below freezing, with January lows near 24°F.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- NOAA NCEI, 1991-2020 climate normals
- City of New London, 2025 Annual Water Quality Report
- Eversource, communities we serve (Connecticut gas towns)
- Eversource, report a gas leak (CT)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Waterford?
Call now for water heater repair or replacement.