Water Heater Repair in Dedham, MA
Dedham's water comes mostly from wells along the Charles and Neponset rivers, and it's moderately hard and fairly high in sodium. About two in three homes heat with gas, and three in ten were built before 1940. If your water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in Dedham
Wells by the Charles and Neponset
The Dedham-Westwood Water District serves about 41,630 people from seventeen wells. Eleven sit by the Charles River near Bridge Street in Dedham and one by the Neponset near University Avenue; the rest are in Westwood. Last year about 23% of the supply came from the MWRA. The water is aerated to oxidize iron and manganese, filtered, and treated with orthophosphate for corrosion control.
The 2025 report put hardness at 74 to 134 ppm, an average of 6.0 grains per gallon. The USGS calls 61 to 120 mg/L moderately hard. Sodium averaged 84.9 ppm against the state's 20 ppm guideline, and chloride averaged 165 ppm, which the report ties partly to deicing salt.
PFAS treatment at White Lodge
In October 2025 the district began building a 2,800-square-foot addition to its White Lodge treatment plant in Westwood to remove PFAS by ion exchange, sized for 4.5 million gallons a day. It expects to finish in spring 2027 and posts monthly test results at dwwd.org/pfas. Questions go to the district at 781-329-7090.
Older homes on gas
About 30% of Dedham homes were built before 1940, and the median home dates to 1956. About 68% heat with gas, 15% with electricity and 13% with oil. The state's gas provider map lists Eversource for Dedham. About 27% of homes are rented.
Permits and old-tank pickup
Dedham's Building Department takes building, electrical and plumbing permit applications online, and its plumbing and gas inspector issues plumbing and gas fitting permits. A town notice on fee increases lists residential plumbing permits at a $50 minimum, which covers the first fixture. Call the office at (781) 751-9180.
For curbside pickup of white goods and bulky items, call Boston Carting Services at 800-338-3867 to book and pay. The town lists white goods at $41.42 for July through December 2026.
Safe steps for Dedham homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Eversource serves Dedham. Leave the house, call 911 from outside, then report it to Eversource's gas emergency line.
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreDedham water heater questions
Who is the gas company in Dedham, MA?
The state's gas provider map lists Eversource for Dedham. If you smell gas, leave first and call 911 from outside, then report it to Eversource.
Is Dedham's water hard?
Moderately. The Dedham-Westwood Water District's 2025 report put hardness at an average of 6.0 grains per gallon, ranging from 4.3 to 7.8.
How much is a plumbing permit in Dedham?
A town notice lists residential plumbing permits at a $50 minimum, covering the first fixture. Call the Building Department at (781) 751-9180.
How do I get an old water heater picked up in Dedham?
Call Boston Carting Services at 800-338-3867 to book a white goods or bulky item pickup. The town lists white goods at $41.42 for July to December 2026.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Dedham-Westwood Water District, 2025 water quality report
- U.S. Geological Survey, Hardness of Water
- Dedham-Westwood Water District, White Lodge Water Treatment Plant PFAS project
- MassGIS / Mass. DPU, natural gas providers by town (Oct 2025)
- Town of Dedham, Building Department
- Town of Dedham, Building Dept. and Town Clerk fee increase (plumbing and gas permit fees)
- Town of Dedham DPW, recycling and trash (bulky item and white goods collection)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Dedham?
Call now for water heater repair or replacement.