Water Heater Repair in Milford, MA
Milford's water comes from Echo Lake, the Charles River and town wells, and it's soft. One of its two treatment plants has been offline since early 2025 while PFAS treatment is added. Homes here are split mainly between gas and oil heat. If your water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in Milford
Echo Lake, the Charles and town wells
The Milford Water Department draws on five sources. Its Dilla Street plant treats water from the Charles River, Echo Lake Reservoir (the largest source), the Dilla Street wells and the Clark's Island wells, and a second plant off Depot Street treats water from seven gravel-packed wells along Godfrey Brook. The wells are 22 to 52 feet deep. In 2025, hardness measured 43.7 ppm, inside the USGS soft range of 0 to 60 mg/L, and sodium 61 ppm.
Godfrey Brook plant offline for PFAS
Samples at the Godfrey Brook plant in January and February 2025 averaged 23 parts per trillion of PFAS6, over the state limit of 20, and the plant was taken offline on February 24, 2025. The department says the Dilla Street plant meets the town's demand and stays below the limit, and that permanent PFAS treatment at Godfrey Brook is expected by late 2027. Questions go to the department at (508) 473-5110.
Plumbing, gas and wiring permits
Milford's Building and Inspections office at 66 Dilla Street issues plumbing, gas and electrical permits through its online system. The gas and plumbing inspector is at 508-634-2314. The town's wiring fee schedule lists $100 for wiring a new or replacement water heater. In June 2025 the Select Board took up new fee schedules that proposed raising the plumbing and gas permit for a water heater from $50 to $75.
About 48% of Milford homes heat with gas, 35% with oil and 13% with electricity. The state's gas provider map lists Eversource for Milford. About 23% of homes were built before 1940, and 35% are rented.
Transfer station fees
The transfer station at 95 Cedar Street lists water heaters with other appliances at $25 each. You need a resident permit, $25 for the first vehicle and $10 for a second. It's open Thursday 10 to 4, Friday and Saturday 8 to 4, and Sunday 10 to 4. Call 508-478-8093.
Safe steps for Milford homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Eversource serves Milford. Leave the house, call 911 from outside, then report it to Eversource's gas emergency line.
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
Learn more
No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
Learn more
Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
Learn more
Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
Learn more
Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
Learn more
Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreMilford water heater questions
Who is the gas company in Milford, MA?
The state's gas provider map lists Eversource for Milford. If you smell gas, leave first and call 911 from outside, then report it to Eversource.
Is Milford's water hard?
No. The Milford Water Department measured hardness at 43.7 ppm in 2025, which is soft.
What does it cost to dump a water heater in Milford?
The transfer station at 95 Cedar Street charges $25 for a water heater, and you need a resident permit.
Why was a Milford water plant shut down?
The Godfrey Brook plant went offline on February 24, 2025 after PFAS6 averaged 23 ppt, over the limit of 20. Treatment is expected by late 2027.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Milford Water Department, 2025 annual water quality report
- U.S. Geological Survey, Hardness of Water
- MassGIS / Mass. DPU, natural gas providers by town (Oct 2025)
- Town of Milford, plumbing (gas and plumbing inspector)
- Town of Milford, wiring permit fees
- Milford Select Board agenda, June 9, 2025 (proposed permit fee schedules)
- Town of Milford, transfer station
- Town of Milford, transfer station fees list
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Milford?
Call now for water heater repair or replacement.