Water Heater Repair in Paxton, MA
Paxton buys all of its water from the City of Worcester, its electric company is the town-owned Paxton Municipal Light Department, and about 68% of homes here heat with oil. If your water heater is leaking or cold, call and get a plumber out.
What shapes water heater trouble in Paxton
Worcester reservoir water
The Paxton Water Department's 2025 report says the town buys 100% of its drinking water from the City of Worcester, which draws on ten active surface reservoirs, including Kettle Brook Reservoir No. 4 in Paxton. Worcester's testing put average hardness at 29.8 ppm, with a range of 21.9 to 55.2, and adds orthophosphate as a corrosion inhibitor. In the 2024 lead sampling none of 20 homes was over the lead or copper action level, and copper at the 90th percentile was 0.073 ppm. Call the water department at (508) 753-9077.
Houses on oil
Census estimates put the median Paxton home at 1967. About 10% were built before 1940 and about 15% since 2000. About 89% are detached houses and about 8% of households rent. Oil heats about 68% of homes, propane about 12%, electricity about 12% and gas about 4%. The state's electric company map lists the Paxton Municipal Light Department.
Permits online, a regional drop-off
Massachusetts requires a permit for plumbing and gas work, including replacing a water heater, and the licensed plumber pulls it. Paxton takes permits online. The gas and plumbing inspector is at (508) 882-3500, and the building office, open Tuesday and Wednesday 8:30 a.m. to 1:30 p.m., is at 508-753-2803.
The town sends bulky items to the Wachusett Watershed Regional Recycling Center, which takes them for a fee.
Safe steps for Paxton homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? If your home uses gas or propane and you smell it, leave the house and call 911 and your gas supplier from outside.
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn morePaxton water heater questions
Where does Paxton's water come from?
The town buys all of it from the City of Worcester, which draws on ten active surface reservoirs.
Is Paxton water hard?
Worcester's testing put average hardness at 29.8 ppm, with a range of 21.9 to 55.2.
Who inspects water heater installs in Paxton?
The gas and plumbing inspector, at (508) 882-3500. State rules require a permit, pulled by the licensed plumber.
Who provides electricity in Paxton?
The town-owned Paxton Municipal Light Department, per the state's electric company map.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Paxton Water Department, 2025 Consumer Confidence Report
- Mass. DPU, electric companies by city and town (CSV)
- 248 CMR 3.05, permits and inspections
- Town of Paxton, MA, Building Department
- Town of Paxton, MA, Trash & Recycling
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Paxton?
Call now for water heater repair or replacement.