Water Heater Repair in Westford, MA
Westford is building two PFAS treatment plants for its town wells, due by December 2027, and National Grid supplies both its gas and electricity. If your water heater is leaking or cold, call and get a plumber out.
What shapes water heater trouble in Westford
highest PFAS6 running average in 2025, against a 20 ppt limit
Source: Westford Water DepartmentTown wells and new PFAS plants
The Westford Water Department's 2025 report says construction began in fall 2025 on two PFAS treatment plants that will use granular activated carbon, with completion expected by December 2027. In 2025 the highest PFAS6 running average was 17.0 ppt, under the state's 20 ppt limit. The water is filtered to remove iron and manganese and treated to reduce lead and copper at your tap. Lead at the 90th percentile was 2.9 ppb, with none of 60 homes over the action level.
Newer houses, mostly gas
Census estimates put the median Westford home at 1983. About 16% were built before 1940 and about 21% since 2000. About 79% are detached houses and about 14% of households rent. Gas heats about 70% of homes, oil about 16% and electricity about 9%. The town says National Grid provides both natural gas and electric service.
Permit first, then E.L. Harvey
Massachusetts requires a permit for plumbing and gas work, including replacing a water heater, and the licensed plumber pulls it. Westford's Building Department issues permits for work regulated by the state codes.
E.L. Harvey picks up appliances and bulk metal by appointment for a fee: under 20 lbs is $24, 20 to 75 lbs is $44 and over 75 lbs is $100, with a limit of two items a week. Call 1-800-321-3002 to pay and schedule. The town notes that purely metal items can also go to Westford Metals at 69 Broadway.
Safe steps for Westford homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? National Grid serves Westford. Leave the house, call 911 from outside, then National Grid at 1-800-233-5325.
Where we take calls
Westford, Middlesex County, ZIP codes 01886. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreWestford water heater questions
Who is the gas company in Westford, MA?
The state's gas provider map lists National Grid for Westford. If you smell gas, leave first, then call 911 or National Grid at 1-800-233-5325 from outside.
Is Westford treating its water for PFAS?
Yes. Two PFAS treatment plants using granular activated carbon have been under construction since fall 2025, with completion expected by December 2027.
How do I get rid of an old water heater in Westford?
E.L. Harvey picks up appliances and bulk metal by appointment; items over 75 lbs are $100. Call 1-800-321-3002.
Do I need a permit to replace a water heater in Westford?
Yes. State rules require a plumbing or gas permit, pulled by the licensed plumber.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Westford Water Department, 2025 Annual Drinking Water Quality Report
- MassGIS / Mass. DPU, natural gas providers by town (Oct 2025)
- Town of Westford, MA, New Residents (utilities)
- 248 CMR 3.05, permits and inspections
- Town of Westford, MA, Building Department
- Town of Westford, MA, Bulk Items & Policy
- National Grid, report a gas emergency (MA)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Westford?
Call now for water heater repair or replacement.