Water Heater Repair in Quincy, MA
Quincy charges $60 to permit a gas water heater, more than half of households rent, and water plus sewer runs $28.56 per 100 cubic feet, so a leak shows up fast on the bill. If your water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in Quincy
Permits, and who owns the heater
Quincy's Plumbing and Gas Department issues plumbing and fuel gas permits under the state code, 248 CMR, and inspects the work. The city's fee schedule lists $60 for a hot water heater that needs both the plumbing and the gas permit. Starting a job before the permit is secured means a double fee. State rules require a permit before plumbing or gas work is installed, replaced or repaired, and the licensed plumber or gas fitter pulls it.
About 55% of Quincy households rent, and about 40% of homes are in buildings with five or more units. In an apartment or condo, the water heater may belong to the landlord or the association, so start there. About 54% of homes heat with gas and 30% with electricity.
A leak costs more here, and so does a flood
As of July 2026, Quincy charges $10.00 per 100 cubic feet for water and $18.56 for sewer, so every 748 gallons costs about $28.56. A relief valve dripping around the clock, or a tank leaking into a floor drain, runs up both charges. If your bill jumps, check the heater's discharge pipe and the floor around it.
Parts of Quincy lie in mapped floodplains, and the city's floodplain page passes on FEMA's advice: if you lose your boiler to flooding, elevate the replacement above your property's flood level, and know how to shut off the electricity and gas to your house when a flood comes. The same thinking applies to a basement water heater. If yours has been underwater, have a plumber check the gas controls and burner before it's lit again.
MWRA water, lead lines and flushing
Quincy gets its water from the MWRA, whose source water has no lead. Lead can still enter from a lead service line or old solder. The city says 244 of its roughly 23,000 service lines were suspected to contain lead, and in this year's sampling of homes with known lead lines, 3 samples exceeded the action level. It replaces lead lines at no cost to customers and has replaced 245 since 2024. MWRA's advice applies to your heater too: never use hot water from the faucet for drinking or cooking, especially for baby formula.
The city also flushes its water mains through hydrants, and its fall 2026 flushing began October 5. While it's under way, the city asks residents to hold off on using hot water for washing and laundry and to run cold faucets until the water clears. That keeps stirred-up sediment out of your water heater.
Safe steps for Quincy homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? National Grid serves Quincy. Leave the house, call 911 from outside, then National Grid at 1-800-233-5325.
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreQuincy water heater questions
Who is the gas company in Quincy, MA?
The state's gas provider map lists National Grid for Quincy. If you smell gas, leave first, then call 911 or National Grid at 1-800-233-5325 from outside.
How much is a water heater permit in Quincy?
The city's fee schedule lists $60 for a hot water heater needing both plumbing and gas permits. Starting work before the permit is secured doubles the fee.
Can I use hot tap water for cooking in Quincy?
MWRA says never to use hot water from the faucet for drinking or cooking, especially for baby formula. Use cold water, and run it first if it has sat for hours.
Does Quincy have lead service lines?
A small number. The city says 244 of about 23,000 service lines were suspected to contain lead, and it replaces them at no cost to customers. Its inventory map shows your address.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- City of Quincy, Inspectional Services, Plumbing and Gas Department
- Quincy City Code, chapter 150, section 150-4, plumbing and gas fees
- 248 CMR 3.05, permits and inspections
- City of Quincy, water and sewer rates (as of July 2026)
- City of Quincy, know your flood hazard
- City of Quincy, floodplain management: protect your property
- MWRA, 2025 annual water quality test results, fully supplied communities (published June 2026)
- City of Quincy, drinking water notice (lead service lines)
- City of Quincy, water main and hydrant flushing
- MassGIS / Mass. DPU, natural gas providers by town (Oct 2025)
- National Grid, report a gas emergency (MA)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Quincy?
Call now for water heater repair or replacement.