Water Heater Repair in Big Lake, MN
Big Lake has its own over-the-counter water heater permit application, and about half of homes here were built since 2000. If your water heater is leaking or cold, call and get a plumber out.
What shapes water heater trouble in Big Lake
Seven wells
Big Lake's 2025 Drinking Water Report says the city's water comes from seven wells, 178 to 300 feet deep, drawing on the Mt. Simon aquifers. Fluoride averaged 0.73 ppm, and sodium ranged from 11.3 to 28.3 ppm in 2024 testing. The report notes that home water softening can raise sodium. In lead and copper testing, 90% of homes were under 1.21 ppb lead and 0.25 ppm copper. As of October 2025 the service line inventory listed 0 lead, 0 galvanized and 0 unknown lines out of 3,860.
Newer houses on gas and electric
Census estimates put the median Big Lake home at 2000, with about 50% built since then. About 86% are detached houses and about 13% of households rent. Gas heats about 77% of homes and electricity about 21%.
An over-the-counter water heater permit
Big Lake has a separate Water Heater-Water Softener Permit Application in its over-the-counter section, alongside furnace, roof and siding permits. Submit it by email or mail to the Building Permit Technician, or over the counter at City Hall, 160 Lake St N. Over-the-counter applications are processed in about one to two business days, and payment comes after approval. Call 763-263-2107.
The city, Big Lake Township and Orrock Township hold an annual Recycling Day run by Metro Appliance Recycling for appliances, electronics and tires. The 2026 event was May 16 at the Big Lake Township Maintenance Facility, 20150 166th Street, cash or check only. Questions go to Metro Appliance Recycling at 763-241-8787.
Safe steps for Big Lake homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Leave the house and call 911 from outside. Then call CenterPoint Energy, which Sherburne County lists for Big Lake's natural gas, at 800-245-2377.
Where we take calls
Big Lake, Sherburne County, ZIP codes 55309. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreBig Lake water heater questions
Do I need a permit to replace a water heater in Big Lake?
The city has a Water Heater-Water Softener Permit Application in its over-the-counter section, processed in about one to two business days.
Where does Big Lake water come from?
Seven city wells, 178 to 300 feet deep, according to the 2025 Drinking Water Report.
How can I get rid of an old appliance in Big Lake?
The annual Recycling Day, run by Metro Appliance Recycling, takes appliances from city and township residents. Call 763-241-8787.
Who supplies natural gas in Big Lake?
Sherburne County lists CenterPoint Energy, 800-245-2377.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- City of Big Lake, 2025 Drinking Water Report
- City of Big Lake, Residential Building Applications
- City of Big Lake, Recycling Day Event
- Sherburne County, Big Lake (city utilities and services)
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Big Lake?
Call now for water heater repair or replacement.