Water Heater Repair in North Canton, OH
North Canton pumps its water from nine wells, and the city lists its hardness at 8.66 grains per gallon. If your water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in North Canton
Hard well water, rising chloride
North Canton draws all its water from nine wells at five sites, tapping the Buried Valley and Massillon Sandstone aquifers. The city averaged about 2.64 million gallons a day in 2025 and has emergency links to Canton and Aqua Ohio, which it didn't need that year. Its water page lists hardness at 148 mg/L, or 8.66 grains per gallon.
That's hard enough to leave scale in a tank over time, so flushing the heater now and then helps. The city also says chloride has been rising in the region's groundwater as road salt use grew. In early 2025 it started the Arrowhead Water Well Project, a new well more than 500 feet deep meant to blend lower-chloride water with the existing supply.
A clean lead record
In the city's most recent lead testing, from 2023, none of 45 samples was over the action level. The service line inventory, which lists the material recorded for each address, can be viewed at 7300 Freedom Ave. NW. Questions about your line go to the Utilities office at 330-499-8223.
1970s homes and apartments
The median North Canton home was built in 1971. Only about 8% date from before 1940 and about 9% from 2000 or later, and about 20% are in buildings with five or more units. About 31% of households rent. If you rent, tell your landlord first, and shut the cold supply valve above the heater if it's leaking. About 79% of homes heat with gas and 20% with electricity.
City permits, a 50-pound limit
North Canton's Development Services Department issues building permits inside the city, online or in person at 145 N. Main St. Its 2026 fee schedule lists a water heater under miscellaneous plumbing at a flat $100. Call 330-499-8223, option 7.
Curbside trash bags and containers over 50 pounds won't be picked up, and the city's curbside list doesn't cover appliances. Ask Utility Billing at 330-499-8223, option 2, before setting an old tank out.
Safe steps for North Canton homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Leave the house, then call 911 and your gas utility from outside. Enbridge Gas Ohio takes leak reports at 1-877-542-2630; if another company bills you, use the number on your bill.
Where we take calls
North Canton, Stark County, ZIP codes 44720. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreNorth Canton water heater questions
Who is the gas company in North Canton, OH?
The city says Enbridge Gas Ohio, formerly Dominion Energy, is the area's gas distributor and handles billing and the lines no matter which supplier you pick. Its emergency line is 1-877-542-2630.
How hard is North Canton's water?
The city lists 148 mg/L, or 8.66 grains per gallon.
Do I need a permit to replace a water heater in North Canton?
The city's 2026 fee schedule lists a water heater permit at a flat $100. Apply online or at Development Services, 330-499-8223, option 7.
Where does North Canton's water come from?
Nine city wells at five sites, drawing on the Buried Valley and Massillon Sandstone aquifers.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- City of North Canton, North Canton Public Water System
- City of North Canton, 2025 Consumer Confidence Report
- City of North Canton, Building and Permits
- City of North Canton, 2026 Permit Fee Schedule
- City of North Canton, Trash/Recycling
- City of North Canton, Area Utilities
- Enbridge Gas Ohio
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in North Canton?
Call now for water heater repair or replacement.