Water Heater Repair in Orrville, OH
Orrville lime-softens its well water to 100 mg/L, and its inventory lists no lead service lines. If your water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in Orrville
Softened at the plant
Orrville draws its water from underground aquifers. The plant softens it with alum and lime, adjusts the pH with carbon dioxide, filters it through sand and gravel, then adds chlorine and a little fluoride. The city's 2025 report says the water is softened to 100 mg/L, making home softeners unnecessary.
The city's waterworks dates to 1893, when it started with four eight-inch wells and a steam pump. Today's $13 million plant opened in late 1997, can treat 3.7 million gallons a day and uses about 1.9 million. Softened water is easier on a tank, but some minerals still settle when water is heated, so flushing the heater now and then still helps.
No lead, some galvanized
Orrville's October 2024 service line inventory lists 3,147 lines, with none classified as lead on either the city or customer side. It lists 286 customer-side and 41 city-side portions as galvanized, and about 190 customer-side portions as unknown or blank. In the most recent lead testing, from 2023, none of 20 samples was over the action level.
1970s homes, gas heat
The median Orrville home was built in 1973. About 21% date from before 1940 and about 15% from 2000 or later, and about 3% are mobile homes. About 38% of households rent. If you rent, tell your landlord first, and shut the cold supply valve above the heater if it's leaking. About 80% of homes heat with gas and 18% with electricity.
County permits, Kimble bulk pickup
Orrville has adopted the Wayne County Plumbing Code. The Wayne County Health Department's fee sheet lists a $75 residential base fee plus $15 per fixture, and doubles the fee if work starts before the permit is issued. Building and electrical permits come from the Wayne County Building Department in Wooster, 330-287-5525.
Kimble handles bulk pickup for the city, and its list for Orrville names hot water heaters, with the water removed. Call 1-800-201-0005 to schedule it, and keep the tank about three feet from your carts.
Safe steps for Orrville homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Leave the house, then call 911 and your gas utility from outside. Enbridge Gas Ohio takes leak reports at 1-877-542-2630; if another company bills you, use the number on your bill.
Where we take calls
Orrville, Wayne County, ZIP codes 44667. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreOrrville water heater questions
Who is the gas company in Orrville, OH?
Orrville's development office says Dominion East Ohio, now Enbridge Gas Ohio, supplies most of the natural gas in the area. Its emergency line is 1-877-542-2630. If you smell gas, leave first.
Do I need a water softener in Orrville?
The city says no. Its water is softened to 100 mg/L at the plant, which it says makes home softeners unnecessary.
Does Orrville have lead water lines?
The 2024 inventory lists none among 3,147 lines, though 286 customer-side lines are galvanized.
Will Kimble take my old water heater?
Yes. Kimble's bulk list for Orrville includes hot water heaters with the water drained. Call 1-800-201-0005 to schedule.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- Orrville Utilities, 2025 Water Quality Report
- Orrville Utilities, Water Treatment Process
- Orrville Utilities, History
- Orrville Utilities, Ohio EPA Lead and Copper Service Line Report (inventory, Oct. 2024)
- Codified Ordinances of Orrville, Chapter 1322, Wayne County Plumbing Code
- Wayne County Health Department, Plumbing
- Wayne County Health Department, Plumbing Fees
- City of Orrville, Zoning and Planning (permits)
- City of Orrville, Trash and Recycling Pickup
- Orrville Economic Development, Utilities
- Enbridge Gas Ohio
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Orrville?
Call now for water heater repair or replacement.