Water Heater Repair in Xenia, OH
Xenia's water plant removes iron but doesn't soften, so city water reaches your tank at about 23 grains of hardness per gallon. If your water heater is rumbling, leaking or out of hot water, call and get a plumber out.
What shapes water heater trouble in Xenia
Very hard, unsoftened water
Xenia pumps from 10 active wells in two well fields near U.S. 68 and State Route 235, drawing on the Little Miami River Buried Aquifer. The plant aerates the water to drive off hydrogen sulfide, filters out iron and manganese to prevent staining, then adds chlorine and a phosphate blend to protect pipes. The city's report says plainly that the plant doesn't soften the water, which it calls very hard at close to 400 mg/L, or 23 grains per gallon.
Water that hard drops scale fast when it's heated. In a tank heater that shows up as sediment on the bottom and popping or rumbling sounds; on an electric unit it can coat the lower element until it burns out. Flushing the tank more often than once a year helps, and a softener changes how quickly scale builds. Greene County also issues a $40 permit for water softeners.
Low lead, one copper result high
In 2025 the city tested 30 homes. The 90th percentile for lead was 1.8 ppb with none over the action level. For copper the 90th percentile was 0.986 ppm, under the 1.3 ppm action level, but one home came in at 1.38 ppm. The city's report notes that homes built before 1950 may have lead service connections, and its service line inventory can be viewed at 966 Towler Rd. on weekdays from 7:30 a.m. to 4 p.m.
Mid-century homes, mostly gas
The median Xenia home was built in 1971. About 16% are older than 1940 and about 16% date from 2000 or later. About 76% are detached houses and about 39% of households rent. Gas heats about 73% of homes and electricity about 25%.
County permit, bulk pickup options
Greene County Public Health issues plumbing permits countywide and inspects water heater and water softener installations, including in 1, 2 and 3 family homes. Its 2026 fee schedule lists a water heater permit at $40. Call the plumbing program at 937-374-5661.
Rumpke takes one bulk item, such as an appliance, at no charge on your regular trash day. The city collects extra bulk items on Tuesdays and Fridays for $15 each, up to five, if you call 937-376-7260 before setting them out.
Safe steps for Xenia homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Leave the house, then call 911 and your gas utility from outside. The city names CenterPoint Energy as Xenia's gas utility, and National Fuel now runs CenterPoint's former Ohio gas business; its line, 1-800-838-0933, is answered around the clock.
Where we take calls
Xenia, Greene County, ZIP codes 45385. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreXenia water heater questions
Is Xenia water softened?
No. The city's 2025 report says the plant doesn't soften the water, and hardness is near 400 mg/L, or 23 grains per gallon.
How often should I flush a water heater in Xenia?
With water this hard, more often than once a year is a good idea, since scale builds up quickly in the bottom of the tank.
Do I need a permit to replace a water heater in Xenia?
Greene County Public Health issues plumbing permits countywide. Its 2026 fee for a water heater permit is $40. Call 937-374-5661.
How do I get rid of an old water heater in Xenia?
Rumpke takes one bulk item a week on trash day at no charge. The city picks up extra items for $15 each if you call 937-376-7260 first.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- City of Xenia, OH, 2025 Consumer Confidence Report
- City of Xenia, OH, Water Treatment Division
- Greene County Public Health, Plumbing Inspection
- Greene County Public Health, Environmental Health Fees for License Year 2026
- City of Xenia, OH, Trash Collection & Recycling
- City of Xenia, OH, Aggregation Programs
- National Fuel, completes acquisition of CenterPoint Energy's Ohio gas utility
- National Fuel, locations and phone numbers
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Xenia?
Call now for water heater repair or replacement.