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Water heater service(858) 465-8561
Serving East Hartford, 06108 and 06118

Water Heater Repair in East Hartford, CT

Most East Hartford homes went up between the 1940s and the 1970s, and about half heat with gas from Connecticut Natural Gas. Water and sewer come from the MDC, and a levee guards the low ground along the Connecticut River. If your water heater has quit or is leaking, call and get a plumber out.

Call for service(858) 465-8561What's different in East Hartford
Cold in Hot out 1 T&P relief valvedrips from high pressure 2 Anode rodused up, tank rusts 3 Dip tubecracks, hot runs out 4 Sedimenthard water, popping 5 Gas valveno heat, no pilot 6 Pilot & thermocouplepilot keeps going out
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East Hartford at a glance

What shapes water heater trouble in East Hartford

69%

of homes built from 1940 to 1979, per the town plan

Source: Town of East Hartford
54%

of East Hartford homes heat with gas

Source: US Census Bureau
40%

of homes are rented

Source: US Census Bureau
20%

of the town lies in the 100-year floodplain

Source: Town of East Hartford
Housing

Homes from the Pratt & Whitney years

The town's 2025 plan tells how Pratt & Whitney's arrival in 1929 reshaped East Hartford: tobacco fields made way for housing as the company grew to employ 40,000 during the war years, and the 1960s brought a wave of suburban subdivisions. The plan counts 33% of homes built from 1940 to 1959 and 36% from 1960 to 1979, and only 87 net new units added since 1990.

About 54% of homes heat with gas, 22% with oil and 20% with electricity. With 40% of homes rented and 23% in buildings of five or more units, many households will need to call the landlord first.

Flooding

The levee and flooded basements

After the floods of 1936 and 1939 destroyed many buildings in the oldest parts of town, the Army Corps of Engineers built the flood control system, finished in 1941. The town says its levee protects 1.14 square miles of land from the Connecticut and Hockanum rivers, with two concrete floodwalls and three pump stations. Even so, FEMA maps about 20% of East Hartford in the 100-year floodplain, and another 6% in the 500-year floodplain.

If water gets into your basement, FEMA's flood repair guide says a water heater whose burner, controls or insulation got wet should be replaced, or cleaned and restarted by a professional. Don't relight it yourself.

MDC

MDC water and sewer backups

The town's engineering division says East Hartford's water and sanitary sewer systems are owned and operated by the Metropolitan District. The MDC puts its water's hardness at about 15 mg/L, which is soft.

If your basement floods when it rains, the MDC's backwater valve program offers a free property assessment, a plumbing survey of your basement drains and a look at the sewer main serving your street. Qualifying homes may get the work done at no cost. Call MDC Utility Services at 860-278-7850, ext. 3123.

Permits

Permits and repair loans

East Hartford's Inspections and Permits Division says permits are usually required for plumbing systems, including water heaters and gas lines, and it takes applications online. Its plumbing and heating permit form has a homeowner's waiver, and notes that a homeowner who takes the permit assumes full responsibility for the permit, inspection and work. Call 860-291-7340.

The town's Housing Rehabilitation Program offers 0% interest loans to low- and moderate-income property owners for eligible repairs. Call (860) 291-7364 to ask whether your project qualifies.

Old tank

Getting rid of the old tank

Curbside bulky pickup is by appointment with All American Waste at (860) 289-7850, and single and two-family properties get two free pickups a year. The transfer station is open Monday, Tuesday and Friday from 7:15 a.m. to 2:35 p.m., closed for lunch from 11:45 to 12:30, and on the first and third Saturday of the month from 8 a.m. to 1:45 p.m.

Before the plumber arrives

Safe steps for East Hartford homes

  1. Leaking? Close the cold water valve on top of the tank.
  2. Turn off the gas valve or the breaker for the heater.
  3. Gas smell? Connecticut Natural Gas serves East Hartford. Go outside and call CNG at 866-924-5325, or 911, from a safe place.
Service area

Where we take calls

East Hartford, Hartford County, ZIP codes 06108, 06118. Not sure your address is covered? Call and we'll check.

Nearby towns

Services in East Hartford

Repair, replacement and emergencies

Plumber using a pipe wrench on the gas line of a tank water heater

Water Heater Repair

Gas, electric and tankless repairs, from pilot lights to heating elements.

Learn moreHot water running with steam from a copper kitchen faucet after a water heater repair

No Hot Water

Cold shower this morning? Get the cause found and fixed fast.

Learn moreTank water heater leaking water from its base onto a basement floor

Leaking Water Heater

Water around the tank or a dripping relief valve. Act before it floods.

Learn morePlumber's tool bag, pipe wrenches and copper fittings beside a water heater

Emergency Water Heater Repair

Burst tank, gas smell or water everywhere. Call right away.

Learn morePlumber wheeling a new tank water heater through a home hallway on a hand truck

Water Heater Replacement

When repair no longer makes sense, get a new tank or tankless unit.

Learn moreWall-mounted tankless water heater with copper and brass water and gas lines

Tankless Water Heater Repair

Error codes, lukewarm water and scale buildup on tankless units.

Learn more
Questions

East Hartford water heater questions

Who is the gas company in East Hartford, CT?

Connecticut Natural Gas lists East Hartford among the towns it serves. If you smell gas, go outside and call CNG at 866-924-5325 or 911.

Do I need a permit to replace a water heater in East Hartford?

Usually, yes. The town says permits are usually required for plumbing systems, including water heaters and gas lines. Call Inspections and Permits at 860-291-7340.

My basement flooded. Is my water heater safe?

FEMA says a heater whose burner, controls or insulation got wet should be replaced or checked by a professional. Don't relight a flooded gas heater yourself.

How do I get rid of an old water heater in East Hartford?

Book a curbside bulky pickup with All American Waste at (860) 289-7850. Single and two-family homes get two free pickups a year.

Sources

Where these local facts come from

Figures are the latest published by each source. Pricing and availability are set by the plumber.

No hot water in East Hartford?

Call now for water heater repair or replacement.

Call for service(858) 465-8561
Call (858) 465-8561