Water Heater Repair in Manchester, CT

Reservoir water or hard well water

The Manchester Water Department draws on seven reservoirs and nine active wells. Reservoir water is treated at the Globe Hollow plant on Spring Street, and in 2024 it made up 51.7% of the supply, with wells supplying the other 48.3%. The department says its water ranges from moderately hard where reservoir water is blended with well water to very hard in areas served by the New State Road and Love Lane wells, which run about 250 mg/L, or 14.6 grains per gallon.

The 2024 report measured calcium at about 14 ppm in the blended zone and 69 ppm in the New State Road and Love Lane zone. It also notes that more of the supply comes from wells in summer, so the water carries slightly more minerals then. Hard water leaves scale in a tank over time. Call 860-647-6050 and the department will look up which zone you're in.

Galvanized and unknown service lines

In November 2024 the town published an inventory of about 16,100 service lines. It found over 4,900 non-lead lines, 460 galvanized lines that will need replacing and fewer than 10 lead lines, with nearly 11,000 still unknown. The town's goal is to replace all lead and galvanized service connections within ten years. You can look up your address on the town's service line map or email [email protected].

The Water & Sewer Department notes that income-eligible properties may get help through an Emergency Replacement Program that covers plumbing repairs for water and sewer. Water costs $5.36 and sewer $7.87 per hundred cubic feet, about 748 gallons, so a leaking tank or a relief valve that keeps running shows up on the bill.

Scrap metal at the transfer station

The transfer station at 311 Olcott Street takes scrap metal for free, which it defines as anything at least 50% metal. You need a recycling permit card, free to residents with proof of residency, from the Sanitation Office window. It's open Tuesday through Friday and Saturdays, closed Sunday and Monday. The page doesn't list water heaters by name, so call 860-647-5235 to confirm before you haul an old tank.