Water Heater Repair in Taunton, MA
Taunton has its own pond-fed water system and its own electric utility, which pays rebates on heat pump water heaters. About a third of homes date from before 1940, and half heat with gas from Eversource. If your water heater has quit or is leaking, call and get a plumber out.
What shapes water heater trouble in Taunton
TMLP rebate for a heat pump water heater replacing oil or propane
Source: Taunton Municipal Lighting PlantPond water from the Assawompset complex
The Taunton Water Division's 2025 report says the city's water comes from the Assawompset Pond Complex (Assawompset, Pocksha, Great Quittacus, Little Quittacus and Long ponds) and Elders Pond, in parts of Freetown, Lakeville, Middleborough and Rochester. It's treated at the Charles J. Rocheleau Water Filtration Plant in Lakeville, where caustic soda adjusts the pH for corrosion control and ammonia is added to form chloramines.
Hardness measured 12.5 ppm in 2025, which is very soft, and sodium 38.8 ppm. The city has filed its lead service line inventory and replacement plan, and posts an inventory dashboard on its website.
TMLP rebates on heat pump water heaters
Taunton Municipal Lighting Plant, the city's electric utility, lists a $300 rebate in its 2026 appliance program for a heat pump water heater replacing an electric one, and $500 when it replaces a propane or oil water heater. Check the current chart with TMLP before you buy, since it says the offer is for a limited time.
Older homes, gas and oil
About 35% of Taunton homes were built before 1940, and the median home dates to 1965. About 50% heat with gas, 27% with oil and 17% with electricity. The state's gas provider map lists Eversource for Taunton. About 38% of homes are rented.
In October 2005 the city faced a flash flood warning when the 12-foot Whittenton Dam on the Mill River was in danger of collapsing, WBUR reported. If floodwater ever reaches your basement, FEMA's flood repair guide says not to relight a flooded gas water heater yourself; have a professional check it or replace it.
Plumbing and gas permits
Taunton's Building Department at 141 Oak Street issues plumbing, gas, electrical and sheet metal permits, and takes building permits online. To schedule an inspection, call 508-821-1015 and speak with an inspector. Inspectors are usually in the office Monday through Thursday from 8 to 9 a.m. and Tuesday evenings from 5 to 7.
The Convenience Center at 330 East Britannia Street, for Taunton residents only, takes large appliances and scrap metal for a fee. It's open Wednesday and Friday from 7 a.m. to 1 p.m. and Saturday from 8 to 3. Call 508-821-1431 to confirm what it will take.
Safe steps for Taunton homes
- Leaking? Close the cold water valve on top of the tank.
- Turn off the gas valve or the breaker for the heater.
- Gas smell? Eversource serves Taunton. Leave the house, call 911 from outside, then report it to Eversource's gas emergency line.
Where we take calls
Taunton, Bristol County, ZIP codes 02780, 02718. Not sure your address is covered? Call and we'll check.
Nearby towns
Repair, replacement and emergencies

Water Heater Repair
Gas, electric and tankless repairs, from pilot lights to heating elements.
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No Hot Water
Cold shower this morning? Get the cause found and fixed fast.
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Leaking Water Heater
Water around the tank or a dripping relief valve. Act before it floods.
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Emergency Water Heater Repair
Burst tank, gas smell or water everywhere. Call right away.
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Water Heater Replacement
When repair no longer makes sense, get a new tank or tankless unit.
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Tankless Water Heater Repair
Error codes, lukewarm water and scale buildup on tankless units.
Learn moreTaunton water heater questions
Who is the gas company in Taunton, MA?
The state's gas provider map lists Eversource for Taunton. If you smell gas, leave first and call 911 from outside, then report it to Eversource.
Is Taunton's water hard?
No. The Water Division measured hardness at 12.5 ppm in 2025, which is very soft.
Does TMLP offer a rebate on water heaters?
Its 2026 chart lists $300 for a heat pump water heater replacing an electric one and $500 when it replaces propane or oil. Confirm with TMLP first.
Do I need a permit to replace a water heater in Taunton?
Plumbing and gas permits come from the Building Department at 141 Oak Street. Call 508-821-1015.
Where these local facts come from
- US Census Bureau, American Community Survey 2020-2024 (via Census Reporter)
- City of Taunton Water Division, annual water quality report (reporting year 2025)
- City of Taunton, water service inventory information
- Taunton Municipal Lighting Plant, 2026 home and outdoor appliance rebate chart
- MassGIS / Mass. DPU, natural gas providers by town (Oct 2025)
- WBUR, deteriorating dam imperils Taunton (Oct. 18, 2005)
- FEMA and American Red Cross, Repairing Your Flooded Home (FEMA P-234)
- City of Taunton, Building Department
- City of Taunton, inspectors (plumbing and gas)
- RecycleSmart MA, City of Taunton Convenience Center listing
Figures are the latest published by each source. Pricing and availability are set by the plumber.
No hot water in Taunton?
Call now for water heater repair or replacement.