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Serving Taunton and East Taunton, 02780 and 02718

Water Heater Repair in Taunton, MA

Taunton has its own pond-fed water system and its own electric utility, which pays rebates on heat pump water heaters. About a third of homes date from before 1940, and half heat with gas from Eversource. If your water heater has quit or is leaking, call and get a plumber out.

Cold in Hot out 1 T&P relief valvedrips from high pressure 2 Anode rodused up, tank rusts 3 Dip tubecracks, hot runs out 4 Sedimenthard water, popping 5 Gas valveno heat, no pilot 6 Pilot & thermocouplepilot keeps going out
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Taunton at a glance

What shapes water heater trouble in Taunton

35%

of Taunton homes were built before 1940

Source: US Census Bureau
50%

heat with gas

Source: US Census Bureau
12.5 ppm

hardness of city water in 2025

Source: City of Taunton Water Division
$500

TMLP rebate for a heat pump water heater replacing oil or propane

Source: Taunton Municipal Lighting Plant
Water

Pond water from the Assawompset complex

The Taunton Water Division's 2025 report says the city's water comes from the Assawompset Pond Complex (Assawompset, Pocksha, Great Quittacus, Little Quittacus and Long ponds) and Elders Pond, in parts of Freetown, Lakeville, Middleborough and Rochester. It's treated at the Charles J. Rocheleau Water Filtration Plant in Lakeville, where caustic soda adjusts the pH for corrosion control and ammonia is added to form chloramines.

Hardness measured 12.5 ppm in 2025, which is very soft, and sodium 38.8 ppm. The city has filed its lead service line inventory and replacement plan, and posts an inventory dashboard on its website.

Rebates

TMLP rebates on heat pump water heaters

Taunton Municipal Lighting Plant, the city's electric utility, lists a $300 rebate in its 2026 appliance program for a heat pump water heater replacing an electric one, and $500 when it replaces a propane or oil water heater. Check the current chart with TMLP before you buy, since it says the offer is for a limited time.

Housing

Older homes, gas and oil

About 35% of Taunton homes were built before 1940, and the median home dates to 1965. About 50% heat with gas, 27% with oil and 17% with electricity. The state's gas provider map lists Eversource for Taunton. About 38% of homes are rented.

In October 2005 the city faced a flash flood warning when the 12-foot Whittenton Dam on the Mill River was in danger of collapsing, WBUR reported. If floodwater ever reaches your basement, FEMA's flood repair guide says not to relight a flooded gas water heater yourself; have a professional check it or replace it.

Permits

Plumbing and gas permits

Taunton's Building Department at 141 Oak Street issues plumbing, gas, electrical and sheet metal permits, and takes building permits online. To schedule an inspection, call 508-821-1015 and speak with an inspector. Inspectors are usually in the office Monday through Thursday from 8 to 9 a.m. and Tuesday evenings from 5 to 7.

The Convenience Center at 330 East Britannia Street, for Taunton residents only, takes large appliances and scrap metal for a fee. It's open Wednesday and Friday from 7 a.m. to 1 p.m. and Saturday from 8 to 3. Call 508-821-1431 to confirm what it will take.

Before the plumber arrives

Safe steps for Taunton homes

  1. Leaking? Close the cold water valve on top of the tank.
  2. Turn off the gas valve or the breaker for the heater.
  3. Gas smell? Eversource serves Taunton. Leave the house, call 911 from outside, then report it to Eversource's gas emergency line.
Service area

Where we take calls

Taunton, Bristol County, ZIP codes 02780, 02718. Not sure your address is covered? Call and we'll check.

Nearby towns

Questions

Taunton water heater questions

Who is the gas company in Taunton, MA?

The state's gas provider map lists Eversource for Taunton. If you smell gas, leave first and call 911 from outside, then report it to Eversource.

Is Taunton's water hard?

No. The Water Division measured hardness at 12.5 ppm in 2025, which is very soft.

Does TMLP offer a rebate on water heaters?

Its 2026 chart lists $300 for a heat pump water heater replacing an electric one and $500 when it replaces propane or oil. Confirm with TMLP first.

Do I need a permit to replace a water heater in Taunton?

Plumbing and gas permits come from the Building Department at 141 Oak Street. Call 508-821-1015.

Sources

Where these local facts come from

Figures are the latest published by each source. Pricing and availability are set by the plumber.

No hot water in Taunton?

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